Safety promotion that closes the loop, without naming anyone
In 50 words
Safety promotion shares safety lessons and information so people understand the risks in their work and see that reporting changes things. In eAviora the lesson from a closed occurrence becomes a promotion item, a reviewer confirms it is de-identified before approving it, readers acknowledge it, and its effect is reviewed after publication.
At a glance
The module, on one sheet
- Suite
- Safety Management · Safety Governance
- ICAO Annex 19
- Component 4, safety promotion: training, education and safety communication
- Records
- SP items: bulletins, debriefs, toolbox talks, training briefs, operations notices, leadership briefs
- Stages
- Draft, In review, Approved, Published
- Audiences
- Flight operations, cabin crew, maintenance, dispatch, ground operations, security, quality or all staff
- Works with
- Occurrences, Documents, Emergency Response
What it does
Four things, done on the record
From the event, not a blank page
An item starts from a closed occurrence’s lessons, a hazard or a crisis debrief, with identifying details stripped.
De-identified, attested
A reviewer confirms there are no names, crew, registrations, precise dates or exact locations before approving.
Acknowledged by each reader
Readers acknowledge for themselves; nobody can acknowledge on someone else’s behalf.
Checked for effect
After publication, a verdict records whether behaviour changed: effective, partially effective, ineffective or inconclusive.
In the product
A safety bulletin, published
- The source it came from, and the audience it targets.
- Who has acknowledged it, and who is overdue.
- The effectiveness verdict, once one is recorded.
The rule it holds
An edit sends an approved item back to review.
Changing the content of an approved item withdraws the approval, so the de-identification is confirmed again.
On the graph
What it links to
Questions buyers ask
Short answers
How do bulletins stay anonymous?
The draft is de-identified when it is created, and approval requires the reviewer to confirm there are no names, crew, registrations, precise dates or exact locations.
How do we know people read it?
Each reader acknowledges it for themselves. A bulletin promoted into Documents follows its distribution, with who is pending and who is overdue.
Is publishing the end?
No. Once it is published, a reviewer records whether behaviour actually changed, so a lesson is not called a success on publication alone.
See Safety Promotion on your own records
A walkthrough with the people who build eAviora.