How to report,
classify, close.

Voluntary, mandatory or confidential. Pick the ICAO category, attach evidence, and the workflow takes it from there.

The AI classifier picks an ICAO occurrence category from your taxonomy. You always review and validate before the result becomes part of the operational picture.

Set thresholds, watch the trend, get alerted before drift becomes a pattern. Western Electric rules built in.

Open, assign, track. Owner ≠ verifier — the workflow enforces it.

A CAPA cannot close until effectiveness is verified and signed by someone other than the owner. The workflow refuses to record closure otherwise.

Risk-based scoping, checklist templates, auditor assignment, coverage against the compliance matrix.

Versioned documents, distribution acknowledgements, evidence cross-references back to findings and training.

Async export to CSV / PDF / JSON. Per-tenant retention controls within regulatory minimums.

One picture: open occurrences, overdue CAPAs, SPI status, recent findings, training expiries on the horizon.

Provider scorecards, SLA tracking, audit coordination — for ground handling, MRO and any contracted-out activity you remain accountable for.

Active customers — email support@eaviora.com with your tenant ID. P1/P2 incidents responded to within 1 business hour.

security@eaviora.com — 24h ack, fix or mitigation within 7 days for Critical/High. We credit good-faith research.

trust@eaviora.com — SOC2 control matrix, GDPR DPA, sub-processor lists, security questionnaires.