Closing it is a signature.Not a button.
Every corrective action links back to the finding that raised it, and carries an owner, a verifier and a due date. It can’t close until the verifier signs that the fix actually worked — and the person who did the work can’t be the one who signs it off. If the fix failed, it reopens for the Safety Action Group.
Two people.
One signed closure.
The owner submits the evidence; a different person checks it against the original finding and signs that the fix worked. The action stays open until they do. Closing it early isn’t a setting someone can flip — the workflow won’t allow it.
Strongest fix first.
A reminder is the last resort.
A re-brief is the easiest action to write and the first to fade. The platform asks you to reach higher — remove the hazard, guard it, or change the procedure — before settling for a control that leans on people remembering.
A failed fix reopens.
It doesn’t disappear.
If the verifier decides the action didn’t actually fix the problem, it can’t be marked closed. It reopens and goes to the Safety Action Group, so the same hazard isn’t signed off twice on a fix that never held.
Five moments.
From raised to signed.
- When a finding opens an action.Every action remembers what it’s fixing.
An action is always linked back to the occurrence, hazard or audit finding that raised it. Open the action and the original problem is one click away — so nobody fixes the symptom and forgets the cause.
- When you write the fix.The strongest control first, not a quick reminder.
The platform asks how you are removing the hazard before it lets you settle for “re-brief the crew”. Design it out, guard it, or change the procedure — a one-off reminder is the weakest answer, and it shows.
- When the owner thinks they’re done.The person who did the work can’t sign it off.
The owner submits their evidence; a different person — the verifier — checks it against the original finding and decides whether it actually worked. One record, two people, by design, not by good manners.
- When the fix didn’t work.A failed action doesn’t quietly close.
If the verifier judges the action ineffective, it does not close. It reopens and goes to the Safety Action Group for review — so a fix that looked good on paper but failed in practice gets a fresh pair of eyes.
- When the regulator asks for the trail.The whole chain exports in one click.
Source finding, owner, verifier, evidence, signature, dates. The record is the audit pack — no screenshots, no stitching PDFs together the night before the audit.
A closed action
closes the loop everywhere.
An action doesn’t live in a corner of its own. The signature updates the source finding, the safety indicators it touches, and anyone watching the record. Four places it shows up on Monday morning.
Walk one action through.
From finding to signed gate.
Open a sample finding, set an owner and a verifier, watch the due date approach, and sign the effectiveness gate — with the founder, on your own data shape, in 30 minutes.