OCCOccurrencesSafety Management

Aviation occurrence reporting, from the first report to closure

In 50 words

Occurrence reporting is how an operator captures safety events, from small deviations to accidents, so each one is assessed and acted on. In eAviora every report moves through eleven stages, from triage and classification to risk, investigation, actions and closure, and each stage states what it still waits on.

The occurrences hub: 37 open occurrences by initial risk, reported and open over 12 months, the occurrences that need attention and where the open work sits.
Sample dataOccurrences, overview · Northwind Air, a fictional airline

At a glance

The module, on one sheet

Suite
Safety Management · Safety Operations
ICAO Annex 19
Component 2, safety risk management, starting with hazard identification
Records
SMS-OCC occurrences, SMS-INC incidents, SMS-ACC accidents, SMS-CON concerns, SMS-SUG suggestions
Stages
Report, Triage, Classification, Initial risk, Investigation, Action plan, Governance review, Action execution, Residual risk, Intelligence impact, Closure
Export
An occurrence as E5X for ECCAIRS, or as a PDF summary
Works with
Hazards, Investigations, Action Plans, Governance

What it does

Four things, done on the record

  • Report from anywhere

    On the web, on eAviora Field with or without signal, or through your public reporting page.

  • Identified, confidential or anonymous

    For a confidential or anonymous report, the reporter’s contact details are never written to the occurrence.

  • Classified, then scored

    Each occurrence is mapped to a risk family and scored on the ICAO 5 by 5 matrix, with a written rationale.

  • Ready for ECCAIRS

    Export an occurrence as an E5X file, coded from its classification, or as a PDF summary.

An occurrence record, Overview tab: hard landing on runway 24R, stage 5 of 11, under investigation, risk undesirable, with the next step, the risk position on the 5 by 5 matrix and the people on the record.
Sample dataAn occurrence, Overview tab

In the product

An occurrence, under investigation

  • The stage it has reached, of eleven, and the next step it waits on.
  • Its initial risk, placed on the 5 by 5 matrix.
  • The people on the record, with the safety owner assigned at triage.

The rule it holds

No risk score without its reason.

An occurrence cannot leave initial risk until someone writes why they chose that severity and probability.

Questions buyers ask

Short answers

Can people report confidentially?

Yes. A reporter chooses identified, confidential or anonymous. For confidential and anonymous reports, contact details are stripped before the occurrence is written.

Can we send occurrences to ECCAIRS?

Yes. An occurrence exports as an E5X file, with its ECCAIRS codes mapped from the classification, and the export says when a mandatory attribute is still missing.

Can crews report from the ramp without signal?

Yes. eAviora Field keeps the report on the device and sends it when the signal is back.

See Occurrences on your own records

A walkthrough with the people who build eAviora.